Privacy Policy

Last updated: October 2025

Secure IT Support (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://secureitsupport.co.uk/.

1. Who we are

Secure IT Support is a UK based IT Support company.
If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: hello@secureitsupport.co.uk

2. Information we collect

We only collect information that you choose to provide or that helps us improve our website, including:

• Your name, email address, phone number, and any message you submit through our contact form.
• Basic, anonymous data through Google Analytics, such as pages visited, time on site, and browser type. This helps us understand how our website is used and improve user experience.

We do not use tracking pixels, advertising cookies, or any form of behavioural profiling.

3. How we use your information

We use your personal information to:

• Respond to your enquiry or request.
• Provide customer support.
• Monitor and improve our website’s performance (via Google Analytics).

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Contact form consent

When you submit a message through our contact form, you are asked to tick a checkbox that states:

“I agree that my details will be used by Secure IT Support to respond to my enquiry in terms with our Privacy Policy.”

By checking this box, you consent to us using your details solely to respond to your message.

5. How we store and protect your data

Your information is stored securely and only accessible to authorised team members. We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

6. How long we keep your data

We retain your contact details only for as long as necessary to handle your enquiry and meet any legal or regulatory obligations.

7. Your rights

Under UK data protection law (UK GDPR), you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw your consent at any time.

To exercise these rights, please contact us at hello@secureitsupport.co.uk.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date at the top.