Practical IT Advice That Moves Your Business Forward

Not sure whether your current IT setup is secure, reliable or giving you value for money? We help London businesses make confident technology decisions without unnecessary complexity, jargon or overspending.

Whether you’re planning an office move, upgrading ageing systems, moving to the cloud or reviewing your cybersecurity, we provide clear, independent advice based on what your business actually needs.

Expert Knowledge & Training

Customer Satisfaction

Phone + Email Support

Essential

£39
per user, per month

Reliable day-to-day support for small businesses.
Remote IT helpdesk
Telephone and email support
Computer troubleshooting
Microsoft 365 administration
User setup and removal
Windows and software updates
Device monitoring
Antivirus management
Next-business-day response target

Minimum £195/month

Managed Business IT

£59
per user, per month

Proactive support and security for businesses that depend on their technology.
Everything in Essential
Priority remote support
Proactive monitoring
Automated security updates
Managed endpoint protection
Microsoft 365 security
Email and phishing protection
Backup monitoring
Network and Wi-Fi support
New starter and leaver management
Four-business-hour response target
Quarterly IT review

Minimum £295/month

Complete IT Management

£79
per user, per month

Faster support, stronger security and complete oversight of your business IT.
Everything in Managed
One-hour critical response target
Advanced endpoint protection
Microsoft 365 security monitoring
Cloud backup management
Business continuity planning
Supplier management
IT asset and licence management
Monthly security reporting
Scheduled on-site support
Strategic IT planning
Dedicated account contact

Minimum £395/month

Package comparison table

Compare Our IT Support Plans

Service	Essential	Managed	Complete
Remote IT support	✓	✓	✓
Device monitoring	✓	✓	✓
Microsoft 365 administration	✓	✓	✓
Managed endpoint security	—	✓	✓
Email security	—	✓	✓
Backup monitoring	—	✓	✓
Network and Wi-Fi support	—	✓	✓
Quarterly IT review	—	✓	✓
Advanced security monitoring	—	—	✓
Business continuity planning	—	—	✓
Monthly reporting	—	—	✓
Scheduled on-site support	—	—	✓
Critical response target	Next day	4 hours	1 hour

IT Support Built Around Your Business

Whether you run a pharmacy, professional office, retail business or growing London company, we tailor your support around the systems you rely on.

We help keep your computers, Microsoft 365, email, Wi-Fi, backups and security working properly, while giving your team one reliable place to call whenever they need help.

Need Help Without a Contract?

Remote IT support is available from £95 per hour, with on-site London support from £125 per hour.

Monthly support customers receive priority service and benefit from predictable costs, proactive monitoring and reduced reliance on chargeable emergency support.

Not Sure Which Plan You Need?

Tell us how many people and devices you have, and we’ll recommend the most suitable package for your business.

Clear, Practical IT Advice

Technology Built Around Your Business

Security & Risk Assessments

Planning, Setup & Ongoing Support

What our customers say about us

“From beginning to end, Secure IT Support were fantastic. They diagnosed our network issues quickly, explained everything in plain English, and had us back up and running the same day. Our systems are now faster, more secure, and we finally feel confident everything is being monitored properly.”

Sarah M, Norwich

“We brought Secure IT Support in to overhaul our office IT setup, and we couldn’t be more pleased. The team were efficient, professional, and kept disruption to an absolute minimum. They set up new PCs, migrated our data safely, and even followed up afterwards to ensure everything was working perfectly.”