About Secure IT Support

Straightforward IT support, built on experience and trust.

Secure IT Support was created to deliver reliable, modern IT services without the jargon, confusion, or slow response times that businesses and home users are tired of.

We combine over 20 years of hands-on IT experience with a clear, practical approach — keeping systems secure, efficient, and working the way they should.

Expert Knowledge & Training

Customer Satisfaction

Phone + Email Support

A Strong Foundation, Built Over Time

Secure IT Support is led by Jonathan Whiting, an IT professional with over two decades of real-world experience supporting home users, small businesses, and larger organisations.

Jonathan previously ran Lexden Computer Services, where he worked closely with customers to deliver dependable IT support and long-term solutions. Following the passing of his father, John, Jonathan continued to develop his career within the security and technology sector — expanding his technical knowledge, operational experience, and focus on resilience and protection.

That experience now forms the backbone of Secure IT Support: a business built on proven expertise, modern practices, and a commitment to doing things properly.

A Practical, Business-Focused IT Approach

We believe IT support should be proactive, reliable, and easy to work with. Our focus is on keeping systems stable, secure, and fit for purpose — not just reacting when something breaks.

With over 20 years of hands-on IT experience, we design and support environments that reduce downtime, improve productivity, and support long-term growth.

Built to Support Businesses of Any Size

From small teams to larger organisations, we deliver IT support that scales. Whether it’s day-to-day support, infrastructure improvements, or long-term planning, we tailor our services around how each business operates.

Founder-led and team-backed, Secure IT Support combines personal service with the capability to support multi-user, multi-site environments — giving clients confidence that their IT is in safe hands.

Home IT Support

Friendly, straightforward IT help for everyday home tech problems. From slow computers and viruses to Wi-Fi issues and new device setup, we keep your tech working properly — without the jargon or stress.

Business IT Support

Reliable, scalable IT support for growing and established businesses. From day-to-day support to secure, managed IT systems, we keep your operations running smoothly and securely.

Custom Built Computers

Need a PC that actually fits what you do? We design and build custom computers for home use, work, and gaming — reliable, powerful, and built exactly to your requirements.

What our customers say about us

“From beginning to end, Secure IT Support were fantastic. They diagnosed our network issues quickly, explained everything in plain English, and had us back up and running the same day. Our systems are now faster, more secure, and we finally feel confident everything is being monitored properly.”

Sarah M, Norwich

“We brought Secure IT Support in to overhaul our office IT setup, and we couldn’t be more pleased. The team were efficient, professional, and kept disruption to an absolute minimum. They set up new PCs, migrated our data safely, and even followed up afterwards to ensure everything was working perfectly.”